Q: How long does it take to get my pet back?

A: No more than seven day, generally less than that.

Q: What type of animals can be cremated?

A: Most animals up to 150 kilos in weight.

Q: If I choose not to receive my pet's remains back, will I be notified when the service has been completed?

A: Normally no. But if you request to be notifies we are happy to do so.

Q: If I leave my pet behind with the vet, where will I collect my pet from?

A: You can nominate a collection point, or we can arrange a delivery to your home.

Q: Can I inspect the facility where my pet's aftercare will be performed?

A: Health and Safety Laws prevent us from allowing the public access to our facility.